About
We make life sound better. We create hands-free wireless sound and voice products.

General Information
House rules - Welcome to Jabra's Facebook page.

This page provides a place to discuss the Jabra brand, products, services and news in a respectful tone that we hope you find valuable. We go to great lengths to deliver on this in the most relevant, meaningful and thoughtful way as possible. In observing the 'House Rules', whenever you participate, we can together grow and nurture a thriving community of Jabra fans who can openly share views and passions about Jabra products and related technologies and associated interests.

By engaging with Jabra on Facebook, you agree to comply with Facebook’s Terms and Conditions. Please note that fans' views expressed in comments or wall posts here do not necessarily reflect the views and opinions of Jabra.
Bear in mind that these ‘House Rules’ are not an exhaustive user manual or instruction guide on social media or specific social media tools.
Customer Service

If you have a customer service issue that you wish to discuss with us, we recommend that you go to jabra.com/support or your local Jabra support page.

We encourage and value all comments, views, requests for information and support including feedback from our customers or interested parties. All regions, countries and languages are welcome, however at this moment our support response is given only in English language. We will be rolling out a multi-language response program at a future date.

Moderation Policy

Negative comments about our products, providing they are of factual relevance and conform to fair play will never be deleted. However, in order to protect the interests of this community we reserve the right to moderate comments and wall posts. Content will be removed following any of the following behaviors:

• Threatening or abusive in nature
• Defamatory, offensive, obscene, vulgar or depicting violence
• Hateful or discriminatory in language targeting race/ethnicity, religion, gender, nationality or political beliefs
• Fraudulent, deceptive, misleading or unlawful
• Trolling or deliberate disruption of discussion
• Violations of any intellectual property rights
• Spamming
• Uploading files that contain viruses or other malware
• Commercial solicitation or solicitation of donations
• Link baiting

We reserve the right to block or report the user to Facebook or higher authorities, when appropriate, with a zero tolerance policy applied at all times.

Response Times

Our community managers will attempt to respond within as short a time-frame as possible. At present, average response times range from 6-10 hours during normal business hours. However as a guideline please expect the following response times:

Monday - Friday (except public and bank holidays): Within 24 hours
Saturday – Sunday (and public and bank holidays): Within 48 hours

Jabra Community Management Team

Products
Jabra Elite Sport
Jabra Sport Pulse
Jabra Sport Coach
Jabra Move
Jabra Solemate